Accerta is a B-Corp certified equal opportunity employer committed to diversity and inclusion. B-Corp certification helps hold us accountable to our employees: providing competitive benefits, fair wages, a diverse workforce and opportunities for growth.
Life at Accerta is about having the passion to help move Canadian communities toward sustainable health, measured outcomes and commitment to high quality work. If you would like a chance to make real change toward a sustainable future, and to work with passionate, talented people, Accerta might be the company for you.
We are always looking for talented, resourceful and committed people who care about moving Canadian communities toward sustainable health and measured outcomes. Candidates should share our passion for transforming challenges into opportunities, and our commitment to delivering the best service to our customers.
At Accerta, we are always looking to build a pool of talented individuals to draw from for our next opportunity in our Customer Service Centre. If you have a passion for customer service and share our vision for helping communities and individuals achieve better health care you may want to start a new career at Accerta.
|Customer Service Representative|
|Bilingual Customer Service Representative|
Inclusion and Equal Opportunity Employment
Accerta is a B-Corp certified, equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are readily available upon request.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check and reference check.
At Accerta we value team spirit and do our best to foster a friendly and engaging environment within our office. We have monthly staff lunches, annual staff events and a social committee that engages our staff to build spirit both within and outside of our organization.
We believe team spirit extends beyond the office. We encourage employees to support causes they're passionate about, and we band together to give back to the community, tying our volunteer hours and charitable work to our vision and mission.
What's It Like to Work for Accerta?
“I am so fortunate to work at Accerta. The people I work with are awesome! In my experience, management cares, the benefits are generous, the company matches my contribution to my pension, and I am encouraged to upgrade my knowledge through coursework. The company gives generously to causes that matter and makes a difference in the community. The company is growing, and we are invited to apply for new positions – there is much room for growth and career development!”
~ Anna Rosenberg
We promote from within
"I have had the honour of working at Accerta since February 2019, and I am truly blessed to work alongside a great team. I started in the Predetermination Department, where I developed a strong understanding and appreciation of Accerta's role in delivering social programs to vulnerable and marginalized populations and contributing to equitable and compassionate healthcare for Canadians. I was promoted to a Team Lead and eventually a Supervisor of the Contact Centre where I have a direct impact on the lives of those we serve."
WE have long service employees
“I started working at Accerta one week after immigrating from Trinidad. Not knowing what to expect, I immediately felt at ease with the warm welcome I received from my new manager in the claims administration department. Thirty years later, I am still a part of the Accerta family. I have had the opportunity to see positive growth of the company and am proud of the contributions I made to its development and success. It is an amazing company to work with.”
~Ann Marie McKie
We Celebrate our Achievements